Find the “ Library” folder and double-click into it.Head to the main hard drive by clicking on the Finder’s “ Go” menu and choose “ Computer“.Close this window and head to the next step. So now, you will have a folder called “ CS5ServiceManager.bak”. At this point, you should be able to rename this “ CS5ServiceManager” folder, by adding “.bak” to the end of it.Find the folder called “ CS5ServiceManager” and click on the title of this folder.Find the “ Adobe” folder and double-click into it.Find the “ Application Support” folder and double-click into it.Choose “ Library” from the pop-down menu and release the Option key.This is accomplished by holding down the option key on your keyboard and choosing the “ Go” menu from the Mac OS X Finder’s menubar. Now, head to your user library folder on the Mac. First, make sure Adobe Illustrator is not running.Try this possible fix for Adobe Illustrator CS5 crashing on exit: Here’s the steps to solve this aggravating issue with Adobe Illustrator CS5 on El Capitan. It also now saves the preferences once again, where it did not before. We have tried this fix, and can verify that it does solve both issues for us–no more quitting of Illustrator when it’s quit. This also causes a larger issue of Illustrator not saving its preferences file, which means you have to reset any preferences upon relaunch.įortunately, it seems that there is a pretty simple fix for this annoying bug in Illustrator CS5 for the Mac by simply renaming 2 folders. One of the newer bugs that has surfaced is a complete crash of Adobe Illustrator when closing or quitting the program on the Macintosh platform. Since we are heavy users of Adobe CS5 products, and especially Adobe Illustrator CS5, we have also been affected by these various bugs. Sign the petition to force Adobe to issue maintenance patches for Adobe Creative Suite CS5 and El Capitan by clicking here! Ever since users have been installing Mac OS X El Capitan, there has been a host of various issues between it and Adobe’s older software suite, including Adobe Creative Suite CS4 and CS5.

Illustrator keeps crashing 2020